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Privacy Policy

Last updated 14 August 2026

This policy explains how Moegamad Ryklief t/a Pigeon Pedigree Manager Pro ("we", "us"), the responsible party for Pigeon Pedigree Manager Pro, processes personal information. It is written to comply with the Protection of Personal Information Act, 2013 (POPIA) and the Electronic Communications and Transactions Act, 2002 (ECTA).

1. Who we are

Responsible party and Information Officer: Moegamad Ryklief t/a Pigeon Pedigree Manager Pro, South Africa.

Contact for any privacy request: [email protected].

2. Where your pigeon data is stored

Pigeon Pedigree Manager Pro runs in the browser at app.pigeonpedigreemanager.com. If you create an account, your birds, pedigrees, photographs, loft details and settings are stored on our infrastructure (hosted by Cloudflare - see section 5) so you can reach them from any device you sign in on.

We can access this data only to operate and support the service, and never sell or share it beyond the sub-processors listed below. You can export a full backup at any time, and you may request deletion of your web account and all data stored on it by emailing [email protected] - see section 9.

3. What we process, and why

We only process the limited information needed to sell and run your licence and browser account:

  • Your email address - captured when you create an account or check out, and stored by us to provide access, send billing and renewal notices, and provide support.
  • Account details - the email address and password you sign up with (the password is stored only as a salted cryptographic hash, never in plain text) and a session identifier used to keep you signed in.
  • An account activation identifier - a one-way hash derived from your account, used to link paid access to the signed-in browser account that started checkout.
  • Plan and payment records - your plan, subscription status, paid-through dates and Payfast transaction references - to operate account access and handle renewals, cancellations and disputes.
  • A copy of the payment notification Payfast sends us, which may include your name and email, retained for reconciliation, accounting and dispute handling.

We do not collect analytics, usage tracking or telemetry, we do not run advertising, and we never sell your personal information.

4. Payment information

Card and banking details are entered on Payfast's secure, PCI-DSS-compliant payment pages. They are handled solely by Payfast - we never see, receive or store your card number.

5. Who we share information with

We use a small number of trusted operators (sub-processors) to run the service:

  • Payfast (a division of Payfast (Pty) Ltd) (South Africa) - Payment processing and subscription billing.
  • Cloudflare, Inc. (may process data outside South Africa) - Hosts the website, browser app, account access service and pigeon data.
  • Resend (may process data outside South Africa) - Delivers account, payment and billing emails (only if enabled).

Each processes your information only on our instructions. We do not otherwise disclose your information except where required by law.

6. Cross-border transfers

Because Cloudflare and (where used) Resend may process data outside South Africa, some information may be transferred abroad - including your pigeon data. We rely on reputable providers that offer an adequate level of protection, and by purchasing, or by creating a web app account, you consent to this transfer as contemplated by section 72 of POPIA.

7. How long we keep it

  • Plan, payment and account-access records: for as long as your paid access exists and a reasonable period afterwards for accounting, tax and legal purposes.
  • Trial records: retained on an ongoing basis against your account, specifically to prevent repeated free-trial resets.
  • Web app account data (your birds, pedigrees, photographs and settings): retained for as long as your account exists, and deleted within 30 days of a verified deletion request (see section 9).
  • Payment notifications: retained for the period required by South African tax and company law (generally five years).

8. How we protect it

All communication with the app and account-access services uses HTTPS. Account activation identifiers are stored only as hashes, access tokens are cryptographically signed, card data is handled solely by Payfast, and server secrets are never exposed to the browser.

9. Your rights under POPIA

You have the right to ask what personal information we hold, to have it corrected or deleted (subject to the retention obligations above), to object to its processing, and to withdraw consent. To exercise any of these, email [email protected]. If you have a web app account, this includes deleting the account and all birds, pedigrees, photographs and settings stored on it - we will action a verified request within 30 days. You also have the right to complain to the regulator:

10. Children

The app is intended for adults managing their lofts and is not directed at children. We do not knowingly collect the personal information of children under 18.

11. Changes to this policy

We may update this policy from time to time. The "last updated" date above will change and, for material changes, we will notify you in the app or by email.

12. Contact us

Moegamad Ryklief t/a Pigeon Pedigree Manager Pro, 15 Dien Street, Grassy Park, Cape Town, South Africa. Email: [email protected].